FAQ
How can we help you?
We are here to answer all your Frequently Asked Questions
How to order ?
SHOPPING INFORMATION
How can I pay for my order?
You can pay for your medicine orders by any one of the given ways – Debit/Credit Card, Bank Transfer and Telegraphic Transfer.
When will I receive my order?
For any update on your order such as delivery date and time, you can get in touch with our customer service at +91 7878 772 313 or email us at info@indibion.in with your order details.
Why is my order delayed?
Your order may be delayed due to a number of reasons such as stock unavailability, shortage of staff, higher demand, etc. If you wish to find out the exact reason for the delay, you can get in touch with our customer service at info@indibion.com.
The medicines I received are damaged. What do I do now?
Don’t worry! Just get in touch with us at info@indibion.com with the images of the damaged products and we will ensure that you receive a replacement or a refund for the same.
Whom should I contact if I have any payment related issues?
You can email us at info@indibion.com for any issues you face with the payment.
PAYMENT INFORMATION
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